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The Five Ws (and one H) of Every Work Order

March 2, 2017/in Facilities /by admin

Who, What, Where, When, What and How! The Five Ws and one H. From elementary school we are told to ask these questions. When we step back and ask these questions about the work orders we’re completing for our facility it looks something like this: WHO is the assigned technician? WHAT is the technician to […]

Your CMMS just got a new best friend…

January 30, 2017/in Facilities /by admin

The Five Ws (and one H) of Every Work Order

March 2, 2017/in Facilities /by admin

Your CMMS just got a new best friend…

January 30, 2017/in Facilities /by admin

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The Five Ws (and one H) of Every Work Order

March 2, 2017/in Facilities /by admin

WHO is the assigned technician?
WHAT is the technician to do?
WHEN will the technician do it?
WHERE are the shutoff valves?
WHY do the work?
HOW do you do the work?

Makes sense, right? We are so programmed to answer these questions that we naturally can answer these questions for everything we do in our facility.

Now let’s look at this from a different perspective: Your facility is completing hundreds of work orders every month, and to make sure that work is completed we utilize technology: your CMMS. Knowing that the CMMS is the backbone to every work order we complete, let’s look at these questions in terms of what does the CMMS actually assist with?

CMMS	Question
YES	WHO is the assigned technician?
YES	WHAT is the technician to do?
YES	WHEN will the technician do it?
NO	WHERE are the shutoff valves?
YES	WHY do the work?
NO	HOW do you do the work?

CMMS systems do not provide you with the details of WHERE the equipment is or HOW to actually do the work. Basically, your CMMS system only helps you with 2/3rds of the work order, and those 2/3rds are actually the least time-consuming pieces of the work order. The WHERE and HOW are 85% of the time spent completing the work order.

We’re not saying that your CMMS isn’t valuable, it’s a very important cog in the wheel of facilities management, but it’s only one piece. The other cog, GridPro, completes the process by helping with the Where and the How. GridPro shows you where that shutoff valve is and gives you all of the information you need to complete the work order (exploded parts diagrams, O&M manuals, change history, etc.).

Let’s look at the Five Ws and one H when you have your CMMS and GridPro working to help you complete your work orders:

Solution	Question
CMMS	WHO is the assigned technician?
CMMS	WHAT is the technician to do?
CMMS	WHEN will the technician do it?
FASTTAC	WHERE are the shutoff valves?
CMMS	WHY do the work?
FASTTAC	HOW do you do the work?

There you have it – your CMMS + GridPro is a full solution for your facility, working together to make sure you complete work orders more efficiently and more effectively!

Your CMMS just got a new best friend…

January 30, 2017/in Facilities /by admin

A CMMS is software that helps facility and maintenance teams keep a record of all assets they are responsible for, schedule and track maintenance tasks, and provide a paper trail of work they perform. This works great as a work order management system, but these systems only tell us what to do and when it has to be been done, it doesn’t help us to complete the task and the paper trail doesn’t capture and provide useable knowledge to complete future work orders. That’s where GridPro comes in – we fill these holes, supercharging your CMMS to help your workers complete the work orders faster and smarter.

GridPro + Your CMMS = Efficiency

Pairing GridPro with your CMMS will allow to finish your work orders 25% faster. GridPro allows you to take all of the information you need to complete the job. Simply use your iPad or PC to instantly see information organized by location and trade. In a matter of seconds you’re able to view O&M manuals, hardware, exploded parts diagrams, warranty information, and more!

How Does GridPro Work With CMMS Systems?

Your CMMS system will manage what you do and when, GridPro organizes and provides the information on how to do it to helps you actually complete the work order.

Add a link to GridPro to your word orders to point to exactly what information is needed for the job (ex. O&M manuals, PM schedule, parts diagrams, etc.)
Link from GridPro to previously completed work orders and record “institutional knowledge” notes for the next technician
Access other equipment and facility attributes that are present at the location you are currently standing

How Do I Make It Work

Very easily. GridPro’s robust feature set allows you to easily work between both systems. Fastlinks connect the work order to the location of the work, it provides direct access to required information including O&M manuals, exploded parts diagrams, equipment cut sheets, OEM part information, etc.and shortens the time it takes to complete that work order. Additionally, the technician can add their knowledge of the specific installation to the database to assist future technicians to complete future work orders.